📜 VXRAIL INFRASTRUCTURE Daily Health Report

Objectif

Check the overall health of VXRAIL cluster.

Prerequisites

• Access to vCenter

Procedure & Validation

• Connect to vSphere using the S1 account

> Check the state of the hosts

• Choose the Datacenter > Hosts & Cluster > Hosts:
  Check the value of status is Normal
• Validation: All the hosts must be in « Normal » state
  (In the case of a « Warning » state, there should be no incident reported, except if it occurs on multiple nodes or across all nodes within the same cluster)

> Check the state of the VMs

• Choose the Datacenter > VMs > Virtual Machines :
  Check the value of status is Normal
• Validation: All the VMs must be in « Normal » state
  (In the case of a « Warning » state, there should be no incident reported, except if it occurs on multiple nodes or across all nodes within the same cluster)

> Check the state of the Datastores

• Choose the Datacenter > Datastores > Datastores:
  Check the value of status is Normal
• Validation: All the Datastores must be in « Normal » state
  (In the case of a « Warning » state, there should be no incident reported, except if it occurs on multiple Datastores or across all Datastores within the same cluster)

> Checking the performance of the hosts

• Choose the Datacenter > Select the wanted cluster > Monitor > vSphere DRS > CPU Utilization & Memory Utilization : Verify the value for each node in each cluster does not exceed 80%

• Validation: Memory and CPU usage should not exceed 80%.

> Run the the Skyline Health test

• Choose the Datacenter > Select the wanted cluster > Monitor > vSAN > Skyline Health : Verify that no critical error exists (No health score for satellite)

• Value range:
  • Value range 81-100 = On Target/Healthy.
  • Value range 61-80 = Degraded health.
  • Value range 0-60 = Unhealthy.
• Validation: The score must not be less than 80.

Send email and Create tickets:

Send a summary email regarding the state of the VXRAIL infrastructure using template in this folder MCO ACT - VxRail Infrastructure Health on ddmmyyyy

A ticket must be created and assigned to Support. The subject of the ticket depends on the failed metric and the type of error

Status of the Node

• If there is a service failure or a connection issue with the vCenter

  Incidents/Infrastructure/Virtualisation/VMware/ESxi _Services et Agents 
  

• If the failure occurs at the physical layer of the node

  Incidents/Infrastructure/Virtualisation/VxRail/Hardware 
  

Status of VMs

• If the failure occurs at the ESXi layer

  Incidents/Infrastructure/Virtualisation/VMware/ESxi _Services et Agents 
  

• Other cases:

  Incidents/Infrastructure/Virtualisation/VM bloquée	 
  

Status of Datastore:

• If the failure is due to saturation

  Incidents/Infrastructure/Virtualisation/VMware/Saturation du DataStore 
  

• If the failure occurs at the ESXi layer

  Incidents/Infrastructure/Virtualisation/VMware/ESxi _Services et Agents 
  

Performance of the Hosts

Incidents/Infrastructure/Virtualisation/VMware/ESxi _Services et Agents 

Status of vSAN

Incidents/Infrastructure/Virtualisation/VMware/ESxi _Services et Agents 

If the vCenter is unreachable

Incidents/Infrastructure/Virtualisation/VMware/VCenter injoignable